Turn WhatsApp messages into structured orders.
Identify the right customer, link tax ID, sales rep, and history, extract products and order lines, and route to human validation when AI should not decide alone.
Ideal production workflow
- 1. Message received Joao asks for 10kg of salmon and 3 boxes of shrimp for tomorrow.
- 2. Identification The phone matches a contact, customer, tax ID, and responsible sales rep.
- 3. Extraction AI creates a draft order, calculates confidence, and flags ambiguous items.
- 4. Validation An operator reviews the conversation before sending it to the team or confirming it.
A generic product, configured per company.
Tenant-aware from day one
Companies, users, customers, contacts, catalog, conversations, orders, and WhatsApp numbers separated by company_id.
Designed for commercial teams
Customers linked to the responsible sales rep, with full history, internal notes, and operational priority.
Safe order automation
The system helps interpret messages, but does not invent stock, prices, or delivery commitments.
From chat to confirmed order.
Known number
It looks up the phone in customer contacts, finds the customer, tax ID, and sales rep, and replies with a clear summary for confirmation.
Unknown number
It asks for the company tax ID. If it exists, it creates or approves a new contact. If not, it opens a lead for the sales team.
Human in the loop
When confidence is low, the order and conversation are flagged in the backoffice for immediate human intervention.
Visual, operational, and ready to evolve.
Operations dashboard
Widgets with daily volume, orders awaiting validation, active customers, open conversations, and pipeline by status.
Core CRUDs
Companies, users, customers, customer contacts, product categories, products, orders, conversations, and WhatsApp numbers.
Custom theme
Filament panel with an ocean-inspired visual identity, translucent surfaces, and focus on B2B operations.